[Hans]

Hi Herman,
The big advantage of the H5 is that you can decide which way the video camera looks. If you see nice scenes on the left or right side of the road, you only have to turn your helmet. Fixed cameras always only look straight ahead and straight back.
The Thirdeye that I have is nice. But I have learned to always keep my mirrors in view. So I see the traffic behind me sooner than the ThirdEye. For making on-the-road movies, the combination of a fixed and a helmet camera is a good combination.

[Hans]

Hi Graham,

The wifi connection of the K6 is too slow to quickly watch complete videos from the K6. You can better download them first in the app and then watch them. Okay, the download also takes (too) long, but then you probably have less trouble with ‘buffer’. The fastest way to watch the videos is to put the sd card in a computer.
With my K6 it doesn’t matter whether I have set a short or a long looptime. Wfi does not get any faster. With a short looptime you do have smaller files, so if you want to download a single or a few small files you will be a bit faster than if you have set a longer looptime.

[Hans]

Hi Herman,
I have been using the K5 since 2020 and am still satisfied with this camera.
My experience on the forum and elsewhere is that many malfunctions are caused by incorrect installation and not reading the manuals.
You can’t order the microphone of the H5 directly from Innovv.com? If you don’t find audio that important, the H5 can be used well without an external microphone.
Have a lot of fun driving now that summer is coming. Here in the Netherlands, winter is coming, so less driving again😕.

[Hans]

Hi Danilo,
It does indeed seem that the battery is defective.
You can report your complaint to your seller, hopefully he can help you.

[Hans]

Hi Danilo,
I tested the battery life of my H5 today. The test temperature was 2 degrees.
The settings used are:

• Wifi timer: 3 minutes
• Video resolution: 4K 30P 3840×2160
• Bitrate: high
• Recording time: 1 minute
• EIS image stabilization: enabled
• Audio recording volume: 2

With the above settings, I was able to record for over 2.5 hours with a battery from July 2022. The original battery capacity in 2022 was over 5.5 hours at 20 degrees Celsius.
As Frostie confirms, the battery capacity drops significantly in cold weather.
In addition, the settings used also affect the battery capacity. The higher the resolution and bitrate, the harder the processor has to work and therefore will require more power.
The age of the battery also has an influence, the older the battery, the less the capacity will be.
If the battery capacity is too short for you, you can purchase a second battery or purchase the portable power interface and power the H5 with a power bank.

[Hans]

Hi Steve,
Can you give me more info?

• What brand of phone do you use?
• What indication does the LED give (color, flashing, continuous?)
• Do you remember which settings you have set for the wifi timer?
• Does the K6 turn on when you turn on the ignition?
• What have you tried yourself?

[Hans]

Hi Becsta,
The 32GB limit is only for updating.
For normal use the limit is 512GB.

[Hans]

That’s right.
Downloading is more suitable for downloading a single video and adjusting the camera settings via the app. The 2.4GHz connection is not suitable for downloading large numbers of large video files.

[Hans]

Hi Darren,
That is possible. After connecting you have to start the camera by pressing the button for a few seconds. If the camera is not started the computer will not detect the camera.

[Hans]

Hi Darren,
The original power/USB cable does not have a data connection in it.
The cable is only suitable for powering the K6.
You can see that there are only 3 connections in the orange connector. I think these are for the plus, the minus and the switched power supply. So downloading via the cable will not work.

[Hans]

Hi Darren,
It may be that your laptop does not provide enough power to boot the K6.

[Hans]

Hi Alan,
It could be that your iPhone has problems with the MP4 format. You can see the videos in the folder, but can you play them that way?
Have you also tried reloading the firmware (latest version) of the K7?

[Hans]

Hi David,
This is normal. It means that your battery voltage is sufficient to keep the parking mode active. It will not drain the battery. If the battery voltage gets too low, the blue LED will go out and the parking mode option will be automatically disabled.
With BMW, the voltage on the yellow wire (depending on where it is connected) remains present for another minute. After that, the K5 also needs another minute to switch off. So it is correct that the K5 only switches off after about 2 minutes.

[Hans]

Hi Alexander,
“1. Saving current video by pressing the button for once”

This means that the recording is not overwritten when the SD card is full and the oldest recordings are overwritten by new recordings. This is based on FIFO (first-in-firest-out). The recording in question then gets the status ‘protected’.

The video recording is started by default when the K7 is started.

If a video is saved as an accident video, protected video or parking video, the flashing of both LEDs indicates this.

[Hans]

Hi Darren,
Thanks for the feedback. Good to hear that the problem is solved.
Have fun with your K6.