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Forum Replies Created
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Hi Mike,
The SD card meets the specs set by Innovv. The K3 can handle SD cards up to 256GB and requires at least a U1 (UHS Speed ​​Class 1) or V10 (Video Speed ​​Class 10) rating or higher.
Did you format the SD cards using the Innovv app? If you format them using the computer, the K3 might not work well with the SD card.
The green camera LED, how often and how fast does it blink? This can give an indication of what is happening. See the manual as well.
So, the fact that the green LED might blink is normal? Have you already checked if you are missing any recordings or if they are stored in the Accident or Protected Videos folder, for example?
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Hi David,
The SD card specs are fine.
Which software are you using to view the images on the computer?
Do you have the same playback problem on another computer as well?
It is also recommended to format the SD card using the Innovv app. This ensures the SD card has the correct file indexing.
Good luck with building the new kitchen. -
Hi Alan,
Which version of the N3 do you have and how did you connect the power supply? -
Hi David,
I don’t know the specifications of the screws. I assume you mean the screws that provide access to the SD card.
You can contact Innovv. I think Innovv can supply you with the screws.
Contact Innovv can be done here https://innovv.com/pages/contactinnovv.com
INNOVV creates advanced motorcycle safety systems, from dash cams and CarPlay displays to BSD solutions. Ride safer with premium technology designed for performance and reliability.
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Hi Alison,
When you go for a ride, does the pressure still show the wrong value?
What if you remove the sensor, temporarily remove the battery, then put the battery back in and place the sensor back on your wheel? -
Hi Mark,
I don’t know what brand of phone you have. But on an Android phone, in the Wi-Fi settings, you can specify for each Wi-Fi connection whether or not it is allowed to connect automatically.
You could set up the connection with the N2 like this. However, if you start driving and want to connect to the N2, you will have to establish it manually. Or you will have to manually turn off the N2 again while downloading the K7 videos. -
Hi Denise,
See also the user manual.
Please ensure that you use an SD card no larger than 32GB and formatted as FAT32.
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A voltage that is too low can indeed cause problems. Perhaps this is also the reason why no recordings of the driving were made.
The Thunderbox does not switch off the yellow wire when you start driving? Because then the K3 switches off.
Perhaps there was also a (too) large voltage drop during starting, causing the K3 not to start up properly anymore. -
Hi Norman,
I suspect your battery is starting to go bad. Can you measure it with a multimeter? I think the battery voltage has dropped below 12V. -
Hi Pedro,
The point you need to pay attention to is that the RC6 is started up correctly. And perhaps even more importantly, that the RC6 is turned off correctly.
If the RC6 is not turned off correctly, this can cause problems. So always ensure that the RC6 is switched off via the yellow trigger wire.
Simply removing the power from the red and black wires can cause the last recording in progress not to be terminated properly and therefore become unplayable. Additionally, the SD card can become corrupted, resulting in the RC6 malfunctioning or ceasing to function altogether. -
Hi Pedro,
What you can do is place a switch in the yellow wire.
The sequence for switching on and off would then be:
Switch on:- switch on motor (12 volts comes on)
- switch on the yellow wire using the switch
- RC6 turns on
Switch off:
- switch off the yellow wire with the switch
- wait until the RC6 is switched off
- switch off the motor (12 volts goes off)
Okay, it is a bit cumbersome and you might forget to flip the switch in the yellow wire once in a while. But this way, you can properly start and switch off the RC6.
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Hi Zahi,
You can then contact the seller on Amazon. If you purchased from Innovv via Amazon, contact them and mention that you made the purchase through Amazon. -
Hi Zahi,
It is correct that the unit switches off after about 1 minute when your BMW is turned off. With various BMWs, the switched power is not switched immediately with the ignition; there is a delay. After that, the RC6 itself also needs some time to switch off. So a delay of about a minute is not a problem.If you bought your RC6 directly from Innovv, you can contact them by email ([email protected]) or via the contact form https://innovv.com/pages/contact
innovv.com
INNOVV creates advanced motorcycle safety systems, from dash cams and CarPlay displays to BSD solutions. Ride safer with premium technology designed for performance and reliability.
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Hi Graham,
Is the card being detected, or is the Innovv app already giving a message that the card is not seen? You could try Fat32. Fat32 offers better compatibility than ExFat. If the SD card is then accepted by the Innovv, you can still format it using the Innovv app.
Based on my own experience with other Innovv models, it shouldn’t matter how the card is formatted.
It is correct that with the firmware update, the update file is deleted once the update has been performed. -
Hi Doron,
Thanks for the feedback.
A simple solution…😉 But you can hit the road again with your K3.
Have fun with your K3