Forum Replies Created

Page 19 of 58
  • Hi Ben,
    With an interval other than 1 minute, does the problem still occur after 4-6 minutes? And with a longer interval, do you also miss more seconds?

  • Hans

    Administrator
    2026-01-22 at 10:48 in reply to: A solid mount improves image stability

    Hi Ben,
    Thanks for sharing your info/tip about mounting it on the Triumph Speed ​​400.
    Vibrations on a motorcycle are always a nightmare for videos.
    It often depends on how and where the camera is positioned. Protruding parts of a motorcycle (handlebars, indicators, etc.) often also amplify vibrations. The same applies to plastic covers.
    I hope taxi drivers will be more careful from now on. Unfortunately, I’ve had similar experiences with taxi and bus drivers here in the Netherlands.

  • Hans

    Administrator
    2026-01-18 at 20:41 in reply to: K7 GPS keeps taking multi minute delays to start tracking speed

    Hi Petros,
    It’s possible that the GPS initially gets a fix when you’re stationary, but the signal is too weak to get a good speed reading while riding. The GPS module must have a clear view of the sky, and the text on the GPS module must be facing up. Since your GPS module is mounted under the seat, this can definitely hinder the GPS signal. Try mounting the GPS module in a different location so it has a clear view of the sky. Also, if you turn on the K7 a day later, it will need to get a new fix. After a day, the GPS satellites will be in a completely different location, and the starting position will need to be recalculated. If you start riding again after a short stop, for example, the locations of the GPS satellites won’t have changed much. You’ll then get a fix more quickly.

  • Hans

    Administrator
    2026-01-14 at 02:00 in reply to: Using Third Eye w/ trailer

    Hi Robin,
    I don’t expect the trailer to trigger false alerts. There’s no speed difference between the trailer and the ThirdEye. The ThirdEye needs to detect a certain speed difference to signal it.
    There’s a chance that traffic behind you will be blocked by the trailer and therefore not visible to the ThirdEye.
    It will then be a matter of trial and error to determine how high you need to position the ThirdEye to see over the trailer.

  • Hans

    Administrator
    2026-01-11 at 18:24 in reply to: New K6; no recording

    Hi Kenneth,
    You could also try formatting the card on a computer first. This also checks whether the card is functioning properly. If this works, try reformatting the card in the camera.
    The number of GB shouldn’t affect the card’s performance. What’s more important is that the read and write speeds are sufficient, with a writing speed higher than U3.
    Also check that there’s no debris in the card slot and that the card is properly inserted. The SD card must be pushed all the way into the slot so that it clicks into place. The card will no longer stick out of the slot. To remove the card, push it back in, and it will click out of the slot.
    If the problem persists, contact the seller to exchange the K6 under warranty.

  • Hans

    Administrator
    2026-01-10 at 18:54 in reply to: Extracting embedded GPS Data

    Hi Ben,
    Every Innovv camera with a GPS module records GPS data.
    In addition to your tip, I can recommend DashcamViewer: https://dashcamviewer.com/
    With this program, you can play your videos and simultaneously see your driving location, course, speed, etc. on a map. You can also export GPS data as a GPX, CS, KML, or GeoJSON file.
    The free version of DashcamViewer already offers many options.

  • Hans

    Administrator
    2026-01-22 at 10:35 in reply to: Edit Function Buttons not accessible on Samsung Galaxy Android phone

    I didn’t have this problem with an older version of the app. It should be possible to modify the current app to prevent this issue.

    @INNOVV , see my email with more information.

  • Hans

    Administrator
    2026-01-22 at 10:32 in reply to: K7 randomly stops recording and restarts recording during rides

    Hi Ben,
    With an interval other than 1 minute, does the problem still occur after 4-6 minutes? And with a longer interval, do you also miss more seconds?

  • Hans

    Administrator
    2026-01-22 at 10:29 in reply to: Edit Function Buttons not accessible on Samsung Galaxy Android phone

    Hi Innovv,
    I just sent the email with several screenshots and more information.

  • Hans

    Administrator
    2026-01-17 at 18:31 in reply to: USB-C Port Power On

    Hi Innovv
    My N1 does have a USB-C port.
    Perhaps the USB port was removed in later versions?

  • Hans

    Administrator
    2026-01-16 at 16:11 in reply to: USB-C Port Power On

    Hi Innovv,
    Thanks for the info. This clarifies the USB port.
    I assume the same applies to the N1?

  • Hans

    Administrator
    2026-01-16 at 16:09 in reply to: Edit Function Buttons not accessible on Samsung Galaxy Android phone

    Hi Innovv,
    I’ll contact you and send you all the information.

  • Hans

    Administrator
    2026-01-16 at 16:07 in reply to: K7 randomly stops recording and restarts recording during rides

    Hi Frank,
    What kind of SD card are you using? Is the write speed U3 or higher?
    Did you format the SD card using the app?
    What happens if you reflash the firmware (latest version)?

  • Hans

    Administrator
    2026-01-15 at 16:53 in reply to: K7 randomly stops recording and restarts recording during rides

    Hi Tarick,
    Is this reboot happening randomly? It can’t be traced back to, for example, a dip in the power supply or a loose connector. It also doesn’t happen if the SD card is full?

  • Hans

    Administrator
    2026-01-15 at 16:46 in reply to: Edit Function Buttons not accessible on Samsung Galaxy Android phone

    Hi Grant,
    Thanks for the workaround.
    I’m having the same problem with several Samsung phone models.
    With an earlier version of the app (I don’t remember exactly which version), this problem didn’t occur.

    @INNOVV could you please submit this complaint to the app developer?

Page 19 of 58