Forum Replies Created

Page 36 of 53
  • Hans

    Administrator
    2025-03-18 at 00:43 in reply to: Mancato collegamento app

    Hi Maurizo,
    Please ask your question in English (use Google translate for example). English is the main language on this forum due to international use. And also adjust the formatting of your text. It is again not easy to read due to the formatting used.

  • Hans

    Administrator
    2025-03-16 at 03:20 in reply to: Mancato collegamento app

    Hi Maurizio,
    Would you translate your message into English?
    Also, the formatting is not very clear to read.

  • Hans

    Administrator
    2025-03-15 at 17:43 in reply to: Need to unplug and re-plug to start

    Hi Jack,
    Is this only shortly after switching off that you can no longer switch on the K6? Or is there a longer period of time between switching off and switching on again?
    Do you also have this problem with a different battery/USB power supply?
    Also try reflashing the firmware.

  • Hans

    Administrator
    2025-03-13 at 16:58 in reply to: Disfunction of cameras

    Hi Gert,
    So it was a quick fix.
    Have fun with your K7.

  • Hans

    Administrator
    2025-03-13 at 02:14 in reply to: Disfunction of cameras

    Hi Gert,
    I would like to know if another SD card was the final solution. I would guess the SD card instead of the battery.

  • Hans

    Administrator
    2025-03-11 at 01:42 in reply to: Disfunction of cameras

    Hello Gert,
    The SD card is a fast type, U3?
    If you set a lower resolution/bitrate, do you also miss seconds of video?
    The videos that are shorter than the set 1 minute, do they occur randomly or do they occur on a traceable event? For example a bump in the road, a voltage drop due to the use of an electrical accessory, or due to…?

  • Hans

    Administrator
    2025-03-09 at 22:56 in reply to: Disfunction of cameras

    Hi Gert,

    Can you see from the videos what happens just before the moment the video stops? Did you also format the SD card using the Innovv app? How is the power supply of the K7? And are all connectors connected properly?
    The recordings from the front and rear cameras do not connect to each other. Do you mean that a front recording does not connect to a rear recording in time? This could be correct. There are actually two time loops recorded. One for the front camera, so recordings from the front camera that connect to each other in time. And one for the rear camera. Just look at the naming of the video files.

  • Hans

    Administrator
    2025-03-07 at 01:44 in reply to: Hard time taking photos (double press)

    Hi Adam,
    Is it possible that you are not pressing the button far enough with the first or second click and that you are essentially pressing the button once?
    Does the button bounce back properly after pressing? If it gets stuck a bit, the 2nd click may not be registered. Could it also be that the button is not being pressed properly due to your motorcycle glove?
    The ‘click’ speed that works well for me is the same speed at which I double-click with a computer mouse.
    An added option to the app could indeed be that you can choose what you want to do with one click and with a double click, photo or protected video. Perhaps also the option to set the double-click speed yourself?

    @INNOVV, is this perhaps something to include in an update of the app?

  • Hans

    Administrator
    2025-03-04 at 00:24 in reply to: Internet connection

    Hi Pete,
    You don’t need to pair your phone to record videos.
    A connection to your phone is only needed for:

    • Mounting your H5 on the helmet, you can then see live whether you have placed the H5 at the correct angle.
    • Setting up the H5.
    • Downloading videos.

    So you don’t always need to have your phone with you.

  • Hans

    Administrator
    2025-03-02 at 17:29 in reply to: Install cameras opposite

    Hi Antonis,
    You can swap the front and rear camera without any problems. The cameras are identical.
    If the cable is still too short, you can use an extension cable.
    https://innovv.com/collections/k7-accessories/products/innovv-extension-cable-2-5-meter-only-for-k3-k5

  • Hans

    Administrator
    2025-03-01 at 22:04 in reply to: H5 on a Shoe

    Hi Pete,
    Here is a video in which you can barely see the helmet.
    The fact that the helmet occasionally appears in the picture is due to the working of the image stabilization. Without image stabilization the video image is a bit larger, but then the image also shakes more. This recording was also made with the external H5 microphone that I built into the helmet.
    This recording was also made with the external H5 microphone that I mounted in the helmet.

    https://youtu.be/n4eLIqWERyk

  • Hans

    Administrator
    2025-03-01 at 21:16 in reply to: Unstable recording

    Hi Morton,
    Can you check the connectors to see if they are dry? Since you have problems with rain.
    Also check if there is a rubber sealing ring in the connectors, I think it is orange. Moisture in connectors can cause strange problems.
    Behind the metal plate that is in front of the SD card there should also be a rubber sealing edge. If not, there is a chance that moisture can get into the main unit.

  • Hans

    Administrator
    2025-03-01 at 03:14 in reply to: H5 on a Shoe

    Hi Pete,
    You do get to see the helmet partially in the picture.
    I’ll see if I can post an other H5 video where the helmet is barely visible one of these days.
    You can already watch an H5 video here https://www.youtube.com/watch?v=V8LwaErcInA
    Please note that for this video I had the camera pointed downwards to get a good shot of the dashboard. You can also see how the EIS function (image stabilization) works in this video.
    This recording was made with the external H5 microphone that I mounted in the helmet.

  • Hans

    Administrator
    2025-02-28 at 09:25 in reply to: H5 on a Shoe

    Hi Pete,
    The adhesive foot of the H5 is slightly curved. This makes this foot suitable for almost all helmets. You can therefore assume that it fits well on a Shoei Neotec 11 flip up helmet.
    I have a Schuberth C4 Pro myself and the foot fits well on it without any problems.

  • Hans

    Administrator
    2025-02-27 at 02:39 in reply to: Issues connecting to H5 with Android phone

    Hi Paul,
    Great that it worked out.
    Have fun with your H5.

Page 36 of 53