[Hans]

Hi Bernhard,

If you are going to power the K6 with the USB cable, there are a few points to keep in mind:Before switching off the USB power, first switch off the K6 yourself. If the K6 is hard-shut down because the power is switched off, the last recording running may not be playable. Additionally, the SD card may become corrupted, which could cause the K6 to exhibit strange problems.

If you power the K6 with the included DC converter, the K6 will start up and begin recording when the ignition is turned on and shut down correctly when the ignition is turned off. So, you have no chance of the aforementioned problems.

According to Google, you can find a switched power supply at the ACC2 power supply, the USB port on the left side of the TFT screen. Connecting your taillight is also a good option.

The half-red light/green flashing light, according to the manual, means that recording has started but that there is no active Wi-Fi connection. Regarding the app:

Interval loop 5 min: A new recording starts every 5 minutes. Therefore, recordings last a maximum of 5 minutes.

Picture function: You can take a photo using the app. In the app, go to the camera button, i.e., the button with the camera icon.

Continuous video: A continuous recording is made with the length you have set for loop recording.

Gravity sensor: This allows you to set the sensitivity for an accident video. An accident video is a video that is protected against overwriting. This is triggered by the g-sensor when it detects a specific force/tap/jerky movement.

Switching between front/rear/combined only affects the live video display in the app. Both the front and rear camera videos are recorded on the SD card. Therefore, 2 recordings are saved per set loop recording: one from the front camera and one from the rear camera.

If the SD card is full of recordings, the oldest recording is overwritten. it on a FIFO (first in first out) basis.

[Hans]

Hi Michael,

It is possible that the Wi-Fi LED has become defective. This does not affect the operation of the K7. You can potentially claim a new remote control under warranty if the K7 is still within the warranty period. But if the defective LED doesn’t bother you, just leave it as it is.

[Hans]

Hi Marco,
It looks like an XS9 connector, but not exactly.
On the other hand, if you are handy with AMP connectors or soldering, modifying the cable shouldn’t be a problem.
You could also inquire with Innovv whether the power cable is available separately. The cost won’t be an issue, and then you can modify this cable without any problem while keeping the existing cable original.

By the way, I am curious why you want to measure the current.

[Hans]

Hi Simon,
Unfortunately, iPhones sometimes have trouble connecting to Innovv cameras. Putting the iPhone in airplane mode and then manually establishing a Wi-Fi connection can sometimes help. Because the K5 uses a different system than the K7, it is possible that the K5 works while the K7 does not in combination with your Apple equipment.

Do you have no possibility to test with an Android device? This is to determine whether the problem lies with the K7 or the iPhone.

PS, which customer service did you contact?

[Hans]

Hi Chris,
This is a known problem with the N2 and N3.
I am also figuring out how to get this working on my N3.
I have already submitted a request to Innovv to look into this problem and possibly resolve it with a software update.

[Hans]

Hi Renato,
The case can get quite warm. The case also acts as a heatsink for the electronics.
Therefore, it is important that a free airflow can blow past the case.
Especially in warm weather conditions, good cooling is important. Additionally, with a higher bitrate and resolution, the processor has to work harder, thus drawing more power and getting warmer.
In the manual, you can see in the specifications that the working current can be 0.6A. So if you measure 0.5A, this could be correct.
But if the case gets so hot that you burn your fingers, that shouldn’t be the case.

[Hans]

Hi Simon,
The K6 records in MP4 format by default. This cannot be changed in the app either.

You can perform a master reset by re-flashing the K6’s firmware. If a bug has crept into the firmware, it will be fixed. All settings will then also be reset to factory defaults. With the default factory settings, the K6 should create normal .MP4 files that can be played by almost any device.If you look at the SD card with the recordings, do the files actually have the .mp4 extension?With the Innovv app, can you see the thumbnails of the video files? But playing them on your phone doesn’t work either?

You can also send me a video file, and I will see if I can open it.

[Hans]

Hi PFM,

I think you should get creative and do some DIY. Maybe a polarizing lens from a GoPro and make something yourself with a 3D printer. https://tinyurl.com/5ydehxby

Do keep in mind that a polarizing filter also removes a significant amount of light. So your recordings will become darker and the image quality may therefore deteriorate.

Additionally, the ‘viewing direction’ relative to the reflecting light is also important, as is how you rotate the polarizing filter to the correct angle.

There is also a chance that if you place a filter in front of the lens, the lens will become visible in the corners of the video image. This is due to the wide field of view of the K7.

tinyurl.com

Error Page | eBay

Error Page | eBay

[Hans]

Hi PFM,
There is no standard extension cable for the microphone.
If you are handy, or have a handy acquaintance who can solder, they can extend the microphone cable by soldering a cable to it.

[Hans]

Hi Jeff,
Just to clarify, are you talking about downloading videos, not downloading the firmware?

Can you show photos of what happens when you press the download button? For example, are you asked where you want to save the videos? What do you see happening in the app?

And were you also able to download the videos in the app as I described earlier? With the N1 and N3 and other Innovv cameras, this is actually the easiest way to download the videos. You don’t have to disconnect or reset anything. The only thing you need to do is establish a Wi-Fi connection with your camera.

[Hans]

Hi Jeff,
To download the videos, use the app; see my previous message above. The N2 therefore does need a Wi-Fi connection to your phone.

[Hans]

Hi Vygintas,
Thanks for the feedback, appreciated.

[Hans]

Hi Vygintas,

Can you describe what you have already done to resolve the problem? That way, fellow forum members can help brainstorm a solution. For now, it is a guess to us what you have done.
The more info, the better we can help.

Regarding your forum post problem: I just logged in under your account and can post an answer and a reply without any issues. Could you try again? And if it doesn’t work, could you tell me what steps you take to post a reply?

[Hans]

And how do you do that on your phone?
Which web browser? Have you tried another web browser as well.
Do you have the option, when entering text, to choose between standard text or formatted text?

[Hans]

Hi Frank-Michael,
How do you post your messages?
From a web browser? Or do you copy text to your messages?
Do you do this on a phone or a computer?
The more information you provide, the better we can hopefully help you.