[Hans]

Hi Anthony,
I had this problem with the N1 as well. I removed the batteries from the sensors for a few minutes. Then I put the batteries back in and placed the sensors on the tires. After that, I started the pairing process and went for a drive while it was pairing. This was the solution for me.

[Hans]

Hi Ski,
The strong point of the Innovv camera, and therefore also the K6, is that it works without a phone needing to be connected.
If you connect the K6 according to the manual, it will switch on and off simultaneously with the engine ignition. The Wi-Fi connection is only needed if you want to adjust settings or download videos.

[Hans]

Hi Christian
The reason the K6 doesn’t start recording immediately as soon as the ignition is turned on is because it needs to boot up the software first. It’s just like a computer; it also needs a little time. Fortunately, it takes about 25 seconds. So take two deep breaths before you start driving and the K6 will be booted up. Turning it off also takes a moment. The ongoing video recording must be closed before the K6 can switch off.
The fact that it takes time to start up and shut down applies to every Innovv camera.

[Hans]

Hi Butch,
Unfortunately, the K6’s Wi-Fi connection isn’t super fast. The fastest way to download videos is and remains reading the SD card using the computer. Be sure to format the SD card afterwards using the Innovv app. It can sometimes happen that an SD card that has been read is no longer properly recognized by the K6.
The camera does not record while downloading.
Wi-Fi Active Duration: This sets how long the Wi-Fi module remains active. Wi-Fi is switched off after the set time.
Gravity Sensor: This sets the sensitivity for accident recording. So, in the event of a hard shock/tap/vibration, the ongoing recording will be protected against overwriting.
Taking a photo: I believe this involves briefly pressing the button. But you will have to test that out yourself.
The firmware version of the K6 is listed in the app under settings at the bottom. See also the manual.
The latest firmware version is IK6.20231107.V1.0.01

[Hans]

Hi Fabrizio,
These are spare rings for the connectors. This is to ensure that the connectors are water and dustproof when connected.

[Hans]

Hi Brett,
I have no experience with CPFMs. If I understand correctly, the CPFM overrides the Wi-Fi connection with the K7; is that correct?

On an Android phone, you can specify whether your phone is allowed to connect to a Wi-Fi network automatically or manually: Settings > Connections > The Wi-Fi network in question > Automatically connect (on/off).

This might be a solution. Okay, it’s not ideal, but then you are in control of which Wi-Fi connection your phone connects to.

[Hans]

If you read the SD card using a computer, it is advisable to format it using the app after placing the SD card back into the K6. It can sometimes happen that an SD card read on a computer is no longer properly recognized by the camera.

Downloading via Wi-Fi:
The camera will never connect to a Wi-Fi network itself. The camera acts as a network itself (Wi-Fi hotspot). You must also ensure that the camera remains on during the download. The motorcycle’s ignition must therefore remain on for the entire duration.

If you want to download a single (few) file, you can do so via Wi-Fi to your phone. If you are going to download many/larger files, read the SD card on your computer. The K6’s built-in Wi-Fi is actually too slow to download many/large files.

[Hans]

Hi Arnon,
I assume that you connected the power supply yourself and that this was done correctly. If it was connected by someone else, please check (with a multimeter) if the yellow wire loses voltage when the ignition is turned off. I am starting to suspect that there is something wrong with the power supply, particularly regarding the yellow wire.

To rule out whether one of the RC6 components is defective and thus causing the malfunction, you can disconnect the component one by one and then check if the camera functions correctly and switches on/off via the ignition.

Additionally, you can perform a master reset by re-flashing the firmware.

[Hans]

Hi Roger,

can you measure with a multimeter how much current (amps) the N2 draws when it is switched off? Does this consumption remain the same when the N2 is switched off?

[Hans]

If you don’t see any recordings—after all, you have a black screen in your app—how ​​do you know that your cameras are working? You say yourself that the video is not being recorded. But do you actually have video feeds in the app?

If you connect the remote control and try to take a photo using the remote control, does that work?

[Hans]

If you are also having problems with the K7 on an Android, you can try reflashing the firmware.

Both cameras are recording correctly, so no image loss due to a defective camera?

I see on your screenshots that the SD card is still completely empty. I read that you formatted the SD card using the Innovv app, but did you put the SD card in a computer again afterwards? An SD card that has been read in a computer can also cause problems. So, after reading the SD card in a computer, format the SD card again using the Innovv app. Does the SD card also meet the specs set by Innovv? That is, a write speed higher than U1.

What happens if you do connect the remote control? Right now, you also have no indication of what is happening. The blinking of the LEDs on the Renote control can also provide an indication of what is going wrong; you are missing this information now.

[Hans]

Hi Corey,
In your first message you mention that you cannot post a message, but you are actually writing a message. In short, you can post a message.
Additionally, you mention that you are having many problems but that it also works well. So what has changed that it no longer works? Have you changed a setting on the K7 or on your phone? Or started using a different phone?
The K7 does not connect via cellular data, so that cannot be the cause.

But to help with solutions:
Do you have a virus scanner/firewall or a PN enabled? These are also often the cause of a black screen in the app.

[Hans]

Hi Brett,
You will then have to manually disconnect the Wi-Fi connection to the CPMC screen and then establish a Wi-Fi connection with the K7.
You can configure the K7 so that the Wi-Fi turns off automatically after a preset time. This way, the Wi-Fi connection to the K7 drops, freeing it up for your CPMC screen.
In principle, you only need the Wi-Fi connection to set up the K7 (once) and possibly to download saved videos. So, you do not need it while driving.
The Innovv app is designed to work on a phone, not via Android Auto or similar systems.

[Hans]

You do indeed need to connect the cables as stated in the manual.
The camera switches on automatically when you turn on the ignition and switches off again when you turn off the ignition. Switching off the K6 can take approximately 25 seconds.
If you have set loop recording, the K6 will automatically overwrite the oldest recording to make room for a new recording when the SD card is full.

[Hans]

Hi Angel,
The Wi-Fi LED constantly blinking can have several causes; please also refer to the manual.

• One of the cameras disconnected: Are you missing any footage from one of the cameras during recording?
• Accident video: Is the sensitivity of the G-sensor not set too high?
• Successfully taken picture: Is the button on the remote control not partially pressed, causing photos to be taken continuously?