Forum Replies Created

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  • Hans

    Administrator
    2026-08-15 at 12:28 in reply to: USB C

    Hi Christopher,
    I believe this is intended only for Innovv technicians. With this connection, they can perform more technical operations than a normal user can.

  • Hans

    Administrator
    2026-08-10 at 14:32 in reply to: A few problems have appeared on my K7.

    Hi Karel,
    Did the K7 work properly before? If so, can you check what has changed since these problems started? Does the SD card meet the specifications set by Innovv, meaning a write speed higher than U1? Are the missing recordings not stored in the protected videos or accident videos folder? And are all connectors still securely fastened and free from moisture?
    Is there no power outage, not even a brief one?
    You can re-flash the firmware just to be sure; see https://innovv.com/pages/innovv-k7-support

  • Hans

    Administrator
    2026-08-08 at 21:24 in reply to: JELLY VIDEO.

    Hi Ken,

    This is caused by the camera resonating along with the vibrations of the motorcycle. This could be due to, for example, the cables being pulled too tight, or the camera being mounted on a plastic fairing part that can vibrate while riding. You might be able to prevent this wobble effect by placing the rubber rings between the Innovv bracket and the fairing part. Otherwise, it will be a matter of looking for another place to mount the K5.

  • Hans

    Administrator
    2026-08-08 at 16:23 in reply to: K7 Reboot Loop

    Hi Dan,

    Have you already tried flashing the firmware again?
    It is also possible that the button on the remote control is jammed, causing it to be pressed continuously. This can also cause a reboot.
    Can you also measure the power supply voltage to see if it is correct? A power supply voltage that is too low can also cause a camera to get stuck in a startup loop.

    PS, I have already reposted your message as an administrator so that other forum members can respond to it.

  • Hans

    Administrator
    2026-08-07 at 13:57 in reply to: Only noise

    H Thomas,
    The sound quality of the K6 isn’t great. I can actually say it’s worthless. This is because the K6 has a small microphone opening behind the LED, and the wind blows hard over it with all the wind noise.

    You can try sticking some foam over this opening, which can act as a ‘deadcat’. It’s a bit of trial and error to figure out what works best. The same goes for the recording volume. But unfortunately, it will never be a good recording of the sound….

  • Hans

    Administrator
    2026-08-06 at 13:31 in reply to: Download from K6 using a USB cable connected to PC/Laptop

    Hi Stephen,
    Thanks for the link. I am definitely going to order a set as well.

  • Hans

    Administrator
    2026-08-05 at 14:04 in reply to: Download from K6 using a USB cable connected to PC/Laptop

    Hi Stephen,
    Thanks for sharing the info and photos.
    I am curious how you like the other screws. Would you also like to see a photo and the link where you bought them?

  • Hans

    Administrator
    2026-08-04 at 00:11 in reply to: Download from K6 using a USB cable connected to PC/Laptop

    Hi Stephen,
    Downloading the video files via Wi-Fi is indeed not fast. Therefore, connecting the laptop directly to the K6 via Wi-Fi will not result in any speed improvement. The K6’s Wi-Fi is the limiting factor.

    The fastest way is to insert the SD card into your computer and download the video files that way.

    If you remove the back of the K6 and connect a USB cable directly to it, you won’t see a USB drive on your computer as long as the K6 is turned off. If you turn the K6 on (your USB port must be able to supply sufficient power), you will see a USB drive and can download the video files that way.

  • Hans

    Administrator
    2026-07-31 at 17:43 in reply to: Switch live

    Hi Ken,
    The most important thing is that the red and black wires (i.e., the continuous power supply) maintain a continuous power supply.

    The yellow wire is your control wire; it must therefore switch along with the motorcycle’s ignition.

    If you do want to switch the continuous power supply, ensure that it is only switched off once the N2 is completely switched off by the yellow wire. You will therefore need to build in a delay for switching off the continuous power supply.

    If you switch off the N2 while cold by removing the continuous power supply, this is a recipe for trouble with the N2.

  • Hans

    Administrator
    2026-08-09 at 20:58 in reply to: Innovv K7 Issue

    Hi Robert,
    Thanks for the feedback.
    It is always nice to hear that Innovv has another satisfied customer. They want to and will continue to prioritize customer satisfaction.

    Enjoy your (new) K7

  • Hans

    Administrator
    2026-08-07 at 01:43 in reply to: Download from K6 using a USB cable connected to PC/Laptop

    Hi Stephen,
    I found your report on the Royal Enfield Forum; it’s a clear explanation. It’s good that you find the forum useful too. Hopefully, in the future, you can or will help other K6 users with tips and tricks. After all, this is a forum for and by Innovv users.

    It’s also nice to see the videos from your area; it seems like a beautiful region for motorcyclists. Another tip for your front camera: I see that it produces a wobbly image. This is caused by the camera resonating along with the vibrations of the motorcycle. This could be due to, for example, the cables being pulled too tight, or the camera being mounted on a plastic fairing part that can vibrate while riding. I suspect the latter is the case with you. You might be able to prevent this wobble effect by placing the rubber rings between the Innovv bracket and the fairing part. Otherwise, it will be a matter of looking for another place to mount the K6.

  • Hans

    Administrator
    2026-08-06 at 17:55 in reply to: Download from K6 using a USB cable connected to PC/Laptop

    Hi Stephen,
    Thanks for the photo.

    The sound quality of the K6 isn’t great. I can actually say it’s worthless. This is because the K6 has a small microphone opening behind the LED, and the wind blows hard over it with all the wind noise.
    You can try sticking some foam over this opening, which can act as a ‘deadcat’. It’s a bit of trial and error to figure out what works best. The same goes for the recording volume. But unfortunately, it will never be a good recording of the sound….

  • Hans

    Administrator
    2026-08-06 at 13:53 in reply to: Microphone Extension Cable

    Hi PFM,
    I mounted my microphone on my handlebars myself. In my situation, this is a position where the microphone is reasonably sheltered from the wind because I have a large dashboard and screen. As a result, I experience less wind noise. Make sure the foam cap stays on the microphone. Without it, you will have much more wind noise in your recording.

  • Hans

    Administrator
    2026-08-01 at 00:28 in reply to: Switch live

    Hi Ken,
    The BMWs are and remain wonderful motorcycles.
    Enjoy it thoroughly and have a great trip!

  • Hans

    Administrator
    2026-07-31 at 19:13 in reply to: Switch live

    Hi Ken,

    I own a BMW K1600GT myself. I took the switched power supply from the top case connector. I suspect this isn’t present on the RS1250. However, the license plate light power supply is also a good option.

    The yellow wire draws no power, so this has no influence on the CANbus operation. Switching off can indeed take about 30 seconds on a BMW.

    You might find this video helpful for locating the switched power supply. https://www.youtube.com/watch?v=LZL7C5gfQRs

    A tip: try soldering the connection. This is better than the Posi-Tap shown in this video.

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