[Hans]

Hi Jeff,
Innovv only mentions the changes compared to the latest version. No version log is published on the site.
Innovv assumes that you keep an eye on whether a new version has been released and that you keep your own Innovv camera up-to-date.
I have created a folder on my computer where I keep all firmware versions with a print screen of the improvements. In case of problems I can easily downgrade my firmware version to a version without problems (if this is necessary).

[Hans]

Hi Jeff,

As far as I know changes are implemented immediately.
But this is also easy to test…

[Hans]

Hi Tony,
If you place the GPS receiver loosely on top of the duckbill, you will have reception.
Make sure that the GPS receiver has a clear view of the sky. No tall buildings around you and do not stand under a canopy or in a garage.
The first time that the GPS receiver gets a fix can take a long time, sometimes several minutes. If you are standing still, this will happen faster than when moving. Once there has been a first fix, the next time the K7 is started, there will be a fix faster.
The connector of the GPS receiver, is it properly secured?
If the problem persists, contact the seller of your K7.

[Hans]

Hi Samuel,
In which folder are your videos saved? Check all folders, you will probably also find your video in the Accident Videos folder. If this is the case, then your G-sensor is set too sensitive.
The K7 automatically records videos continuously. This with the length that you have set with the Loop Recording Duration. If the yellow wire is connected correctly, the K7 will automatically start recording when you turn on the ignition of your motorcycle.
To save a protected video, you have to hold the button on the remote control for about 2 or 3 seconds. The LED with the camera symbol will then flash quickly, 2x per second.
The wrong accident video can happen if the triggering of the G-sensor just happened at the beginning of the new video, for example in the 1st second of the next video.
The recording for the fast stop, can’t be found in any folder?
Did you format the SD card in a computer or with the help of the Innovv app? The latter is advised to prevent problems with the SD card.
Usually, after an accident, the battery of a motorcycle is disconnected. This is to prevent fire due to short circuit, for example. From the moment it is disconnected, the K7 will no longer record and the recorded videos will no longer be overwritten.
With a 512GB card, you do not have to worry that activating the parking mode by towing your motorcycle will overwrite the recordings.
Which customer service did you contact? With Innovv.com or with another dealer?

[Hans]

Hi Jeff,
The same coordinate can be written in different ways. Depending on which system you use, you will have to convert/recalculate a coordinate.
You can assume that if you have placed your GPS receiver correctly, the measured position in the GPS signal can be quite accurate, within a few meters. But this also depends on various factors.

• place of your GPS receiver on your motorcycle
• is the GPS receiver placed horizontally?
• many tall buildings around you
• etc.

https://www.wikihow.com/Write-Latitude-and-Longitude

[Hans]

Hi Richard,
The ThirdEye works with frequencies between 77-79Ghz. Radar detectors generally work between 10-27Ghz. I therefore do not expect a radar detector to be activated by the ThirdEye.
I have never been stopped by the police because their radar detector would have gone off because of my ThirdEye. In addition, the ThirdEye points backwards and that is also not a logical place for a radar detector.
The radar of a car with adaptive cruise control is also around 77Ghz. And these do not cause any problems either.
So you can drive without any problems with your ThirdEye.

[Hans]

Hi Michaël,
My experience with parking mode is that it draws such a low current that it does not immediately discharge your battery. I have a 14Ah battery in my motorcycle. No problem if it stands still for a few weeks with a K3, a K5 and an alarm system connected.

I suspect that there is another problem with your voltage circuit than that the parking mode of your K3 was the cause.
If in doubt, try it yourself with a multimeter or visit your dealer to see if they can determine the cause of your low battery voltage.

• This reply was modified 10 months, 2 weeks ago by  Hans.

[Hans]

Hi Scott,
Unfortunately I am not familiar with the Thunderbox. Do you perhaps have a link to a manual?
‘I see the green light start to fade and then go off’, do you mean the green LED of the K6 or of the Thunderbox?
When you turn on the ignition, is there voltage on the yellow wire? Can you measure that?
If you hold the yellow wire against the connection of the red wire, does the K6 turn on, so you are bridging the Thunderbox for a moment.

[Hans]

Hi Michaël,
Don’t forget to make a modification so that the K5 stays on when the ignition of your motorcycle is off. An extra switch between the yellow and red wire perhaps.

[Hans]

Hi Peter,
Thanks for the feedback.
I’m glad you managed to solve the problem.
Have fun with your K3.

[Hans]

Hi Sean,
The power module can be transferred. The cameras cannot be transferred if I remember correctly. I have already asked Innovv about this.
I have no experience myself, I want to avoid destroying an Innovv set.

[Hans]

Hi Peter,
Normally the shortest wifi time should be 1 minute.
What if you reinstall the firmware? Then you know for sure that all settings are back to factory settings.
Are video recordings still being made, check this by inserting the SD card into your computer. If no recordings are made from either camera, then there is more going on.
Are the other LEDs on the remote control lit?
You also turned on the ignition of the motorcycle when you want to turn on the wifi connection? And you don’t have a voltage problem, your motorcycle. Too low a supply voltage can sometimes also cause strange problems.

[Hans]

Hi Jeff,
The amount of current at rest is indeed very small.
I have never had problems with draining the battery on my motorcycle (BMW K1600GT) with a battery from 2018 and an alarm system that is continuously on. After 6 weeks I could still start the engine without any problems. I have the K3 and the K5 on my bike.

With other Innovv cameras than the K7 with a separate power module, the power module switches off the parking mode when the battery voltage becomes too low. The blue LED on the power module then also goes out.

I expect that the K7 has the same voltage control, only not with a separate power module but built into the DVR.

[Hans]

Hi Scott,
I suspect that it is going wrong because the red and yellow wires are powered at the same time when the Thunderbox is turned on. You will have to connect the K6 so that the red wire is continuously powered and the yellow wire only gets power when the ignition is turned on. So only connect the yellow wire to the green wire of the Thunderbolt.

[Hans]

I also requested the firmware adjustment to retrieve the date/time from the GSP signal a long time ago. Unfortunately. But the more people make this request, the greater the chance that Innovv will take action on this.
At the moment, the time is retrieved from your phone when you click on Time Calibration in the app. But if your battery is no longer good, see previous post, then this will probably no longer work properly.