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Forum Replies Created
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Hi William,
If you format a 256GB card with the app, you can use it without any problems.
My advice is to always format the SD card using the Innovv app. -
Hi Orfeo,Please ask your question in English, as this is the main language of this forum.
And please change the formatting of your message. It’s currently unreadable due to all the formatting. -
Hi Tony,
Do you see the K3’s Wi-Fi network (something similar to INNOVV_K3_xxxx)?
Are you connecting with an Android or iPhone? iPhones sometimes have trouble connecting. In that case, I recommend putting the iPhone in Airplane mode and manually connecting to Wi-Fi.
Which version of the Innovv app are you using?
Do you have a VPN or antivirus/firewall enabled on your phone? If so, disable them. -
Hi Peter,
Thanks for the feedback. Glad the problem is resolved.
Have fun with your K3. -
Hi Peter,
Thanks for the feedback. Glad the problem is resolved.
Have fun with your K3. -
Hi Peter,
It looks like the firmware flashing isn’t going as it should. See this video to see how the LEDs should flash: https://www.youtube.com/watch?v=sGvg1051gPI
Flashing might also fail if you use an SD card that’s too large. Try using an SD card no larger than 32GB. -
Hi Steven,
If your K6 is still under warranty, I would definitely contact the seller. You might be able to receive a different system under warranty. -
Hi Steven,
It’s also possible that the rear camera is defective.
Is the front camera (main system) starting up properly and functioning normally? -
Hi Scott,
Do you mean you want to drive a route with the N2 based on a GPX file? If so, try searching for apps that can display a GPX file as a route. Make sure the app is compatible with Android Auto/Apple CarPlay (depending on which one you use). -
Hi Karel,
Does the SD card meet Innovv’s requirements? A write speed higher than U1.
Also try lowering the bitrate a bit. -
Hi Cameron,
Unfortunately, it’s not possible to pair both a phone and a headset with the N2. I’ve already asked Innovv if they would consider this in further development of the N2 software. -
Hi Joe,
The advantage of a .ts file is that if the current video recording isn’t closed properly, it can still be played. An improperly closed .mp4 file is often unplayable. Failure to close a video recording properly can occur if the camera’s power is suddenly removed, preventing the camera from closing the recording properly. Consider a motorcycle accident, for example. Being able to play the last video recording for insurance purposes can be crucial in such cases. -
Hi Tony,
Could you install the app on another phone and see if it works then? This is to rule out whether the problem is with the K3 or the phone.
Are you using this app, as shown in the image? Have you also granted the app all the necessary permissions?
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Hi Charles,
DashcamViewer can play .ts files. Unless you’re trying to play 4K files on a Mac.
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Hi Cameron,
Hopefully Innovv will pick it up soon.