Hans
Forum Replies Created
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I am curious why you want to load Fat32.
It is best to format the SD card using the Innovv app. This way, the card is formatted/configured to the correct layout for the Innovv cameras. -
Hi Tony,
“…a couple of years into owning a K7 and still can’t get the cameras to work…“
Has the K7 worked fine before? If so, can you find out what happened when the K7 stopped working?@INNOVV do you have any tips for this problem?
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When you read an SD card with a computer, does it show anything (any video recording) at all?
What settings have you configured with the app? -
Hi Armando,
The two cameras are technically identical, only the cable lengths are different. When you connect the cameras, you’ll be able to see via the app which is the front and which is the rear camera. You can easily swap them by switching the connectors on the DVR unit.
I don’t have experience with Denali. But it’s important that the black and red wires have continuous power. The yellow wire must have a switched power supply that switches with the ignition. If your navigation system switches with the ignition, you can use this power supply to switch the K7 as well. -
Hi Tony,
Can you disconnect the components (cameras, GPS module, etc.) one by one to see if any of them have failed and are causing the K7 to malfunction? Make sure to leave at least one camera connected.
Is the power supply connected properly? The yellow switched power supply is connected. And the red and black are continuous power.
Can you also measure the supply voltage? -
Hi John,
It’s possible that a component of the K3 has failed, causing it to stop working.
You can disconnect the component individually (front camera, rear camera, GPS module, etc.) to see if the K3 boots normally. The K3 needs at least one camera to boot.
It appears the power converter is working properly.
You could also reflash the firmware to see if this has any effect. -
Hi Tony,
Can you provide more information about what exactly you’ve tried?
How quickly does the green LED flash? Depending on how quickly and how often it flashes, it might give you an indication of what the problem might be.
Have you tried reflashing the firmware?
Can you format the SD card with the app?
When you read an SD card with a computer, does it show anything at all?
Is there any more information available? -
Hi Charles,
Can you upload a recording? Or contact me via PM to send a file so I can see if I can play it.
Does your computer have the correct video codecs? -
Hi Tony,
You could try contacting the seller.
Certainly if it’s still under warranty. -
Hi Armando,
Could you please ask your question in English? This is the main language of this forum.
Please also remove the formatting codes, as they make it more difficult to read. -
Hi Tony,
I think you’ve tried everything possible. It’s also possible that the K3 has a defect that’s preventing it from working.
One last try? Try connecting to the K3 via Wi-Fi with a laptop. Use the laptop to find the K3’s Wi-Fi network and try connecting to it. The password is 12345678.
If you connect, open your web browser and go to 192.168.1.254 and click on INNOVVK3. You’ll then see the K3’s folders.
If all this works, the K3 is working fine, and the problem is most likely with your phone.
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Hi Gerald,
If the system fails and the yellow wire is not powered, the K7 will not (always) restart.
It’s also possible that a brief power outage has (temporarily) caused the K7 to freeze because it wasn’t shut down properly. If an MP4 recording isn’t finished correctly, for example, during a power outage, the system can freeze. This can also corrupt the SD card.
Check the entire system to ensure all connections are properly connected. -
Hi Robert,
You can find out what the blinking green LED means in the user manual.
Depending on how often and how quickly the green LED blinks, you can determine what the problem might be.
There can be many reasons why the recording isn’t (or no longer) recording, not just software-related. -
Hi Gerald,
It seems to me you have a contact problem in your power supply circuit. The vibration of your engine when accelerating or leaning heavily in corners is likely temporarily interrupting the power supply. Check the LEDs on the remote control to see if they go out in these situations. If they go out, this also indicates a power outage. -
Can you see the K3’s Wi-Fi network on your phone?
Are you having the same problem with another phone?
What does the blue Wi-Fi LED indicate? Is it lit continuously? Does it flash, and if so, how often and how quickly?