Forum Replies Created

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  • Hans

    Administrator
    2025-10-24 at 00:50 in reply to: K7 not writing to sd card

    Hi Dean,
    The G-sensor setting only affects the sensitivity of the accident recordings. It has no effect on parking mode.
    The button on the remote control might not be working properly. This button allows you to record protected videos. Check that the button isn’t stuck. Also check the wiring for damage and the connectors for proper connection and moisture.
    Viewing directly from the camera takes time. If a lot of recordings have been made, it will take a while to download the previews. Furthermore, the quality of the Wi-Fi connection affects how quickly/easily the videos can be viewed.
    Have you formatted the SD card using the Innovv app?
    Is the Wi-Fi connection working properly while viewing the videos from the camera?
    Are you using an Android or an iPhone?
    To be sure, you can also reflash the firmware.
    If you have more information about what you’ve already tried, please let us know.

    Just one more comment.
    You’re not supposed to ask the same question in multiple places. You asked the same question three times. This is to prevent forum clutter. I’ve also deleted your other similar questions.

  • Hans

    Administrator
    2025-10-22 at 01:12 in reply to: How to view videos on PC with Speed/GPS detail

    Hi Roman,
    I have several Innovv cameras, and the K6 isn’t at the top of the line when it comes to image quality. This is partly due to the hardware used. Here’s a recording I made with the K6, which I placed behind the windshield of my car.

    This video is unedited. Please note that YouTube may apply video compression, which may reduce the image quality.

    https://www.youtube.com/watch?v=y2L3ulzEgtQ

  • Hans

    Administrator
    2025-10-22 at 01:02 in reply to: Slow Flashing Video Green Light and No Video (Except for One Time Only)

    Hi Mark,
    The K7 supports cards up to 512GB.
    The K7 is not sensitive to CANbus communication. An isolator is therefore not necessary. Try to determine where the (switched) power supplies are connected.
    If you insert the SD card into a computer, can you see if anything is being saved to the SD card at all? Also, check the contents of all folders on the SD card.
    Moving the DVR can be seen as a trigger for parking mode or accident recording. Parking mode recording or accident recoding also produces a slowly flashing green LED.

    By the way, ‘Kindle’ displays the message ‘We’re sorry. We weren’t able to load the preview.’ I don’t know what you were trying to post, but it’s not visible.

  • Hans

    Administrator
    2025-10-21 at 01:48 in reply to: How to view videos on PC with Speed/GPS detail

    No GPS = no speed info

  • Hans

    Administrator
    2025-10-20 at 23:11 in reply to: Slow Flashing Video Green Light and No Video (Except for One Time Only)

    Hi Mark,
    The flashing blue LED indicates that there is no Wi-Fi connection. Without a Wi-Fi connection, you cannot watch or download videos.
    The slowly flashing green LED means that a protected/accident/parking video is being saved. This is not saved in the standard folder, but in a special folder. Check if the recordings are there.
    A protected video is saved when the button on the remote control is pressed. It’s possible that the remote control is defective, causing a video to be constantly protected.

  • Hans

    Administrator
    2025-10-20 at 23:02 in reply to: Video quality is terrible on high bitrate.

    Hi Roman,
    How do you view the recordings? Directly from the camera (Camera Files) or do you download them to your phone first (Local Files)?
    Are you having the same problem with another phone?
    What resolution settings are you using?
    Can you post a “terrible” video?

  • Hans

    Administrator
    2025-10-19 at 16:43 in reply to: Left BSD LED – intermittently ‘sticks on’

    Hi Barry,
    Are all the connectors still secure and dry inside? Is there any dirt on the radar unit?
    Other than that, there’s little to test/check on the BSD.
    I recommend contacting the seller to have the BSD replaced under warranty.

  • Hans

    Administrator
    2025-10-15 at 00:38 in reply to: Start video recording

    Hi Corey,
    Check all connections carefully to make sure they’re secure.
    Is there any damaged cable?
    If you started the RC6 manually, does it record video properly? Does it record video with the rear camera as well?
    If you remove the SD card and then start it up, what happens? Perhaps try a different SD card?
    Have you tried reloading the firmware?

  • Hans

    Administrator
    2025-10-13 at 23:44 in reply to: N2 file format

    Hi Dougie,
    You can use VLC.
    https://www.videolan.org/

  • Hans

    Administrator
    2025-10-12 at 15:26 in reply to: Beeping

    Hi Corey,
    The long beep and the nine short ones are normal.
    Repeating this after a minute is not good. It seems like the system is rebooting. This is also because your camera isn’t booting automatically.
    Given your camera issue, I suspect there’s a problem with the power supply. It’s possible that your power supply isn’t supplying enough power, causing your RC6 to get stuck in a boot loop. This is especially true when Wi-Fi is enabled on the camera unit (this happens a few seconds after booting), which requires more power. If this power isn’t available, the camera will shut down and restart.

  • Hans

    Administrator
    2025-10-12 at 15:11 in reply to: Start video recording

    Hi Corey,
    The camera should turn on as soon as the ignition is turned on. I assume you connected the yellow wire to a switched power supply as instructed in the manual.
    When the ignition is turned on, do you see green or red LEDs on the camera lit continuously or flashing? Do they stay on or go off after a while?

  • Hans

    Administrator
    2025-10-22 at 13:07 in reply to: How to view videos on PC with Speed/GPS detail

    Hi Adam,
    I advise you to connect K6/K7 differently.
    Make sure that K6/K7 is properly shut down using the yellow wire (ignition switched). If the power to the red wire is switched off too early, K6/K7 won’t be able to properly shut down the ongoing recording. Furthermore, the software won’t shutdown properly. This can result in strange malfunctions sooner or later.

  • Hans

    Administrator
    2025-10-22 at 00:45 in reply to: How to view videos on PC with Speed/GPS detail

    With other Innovv camera models, you can use the app to configure which information you want to display or hide. Only the watermark remains visible at all times. You can’t turn it off. It also requires at least one character. A dot is not accepted as a watermark. I’ve already asked Innovv several times if the watermark text can be disabled. This watermark is always annoyingly visible when I try to edit video recordings.

  • Hans

    Administrator
    2025-10-22 at 00:38 in reply to: How to view videos on PC with Speed/GPS detail

    If the K6 is connected correctly according to the manual, it will turn off correctly when the ignition is turned off. This is done using the yellow wire. Interrupting the constant power supply (red and black wires) before the K6 is turned off can certainly cause problems.
    Manually turning off the K6 is only necessary if it is powered by a power bank, as there is no yellow control wire in that case.

  • Hans

    Administrator
    2025-10-13 at 00:01 in reply to: Beeping

    Hi Martin,

    I’m not saying the system resets by default due to low power, but that it’s one of the possibilities that could cause your system to reboot. I’m also guessing what the cause might be because you haven’t provided much information about how you connected everything. The system shouldn’t reboot when the ignition is off. If it does, then something is wrong somewhere.

    Where did you connect the power cables? The red, black, and yellow wires? Are the red and black wires connected directly to the battery?

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